Frequently asked questions.
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How do I download the new WorldMark mobile app?
The WorldMark mobile app is now available in the Google Play Store for Android or the App Store for Apple users. Simply search “WorldMark” and select download.
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How do I log into the WorldMark mobile app?
To log into the WorldMark mobile app, you will use your existing WorldMark website credentials.
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How do I get help with issues on the app?
Please contact the Vacation Planning Center at 800-457-0103 to report system issues that occur on the mobile app. Your patience is appreciated as work is done to resolve all issues as soon as possible.
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Can I have the app on multiple devices?
Yes, you can download and log in to the app on multiple devices.
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Can multiple owners be signed into the same account spanning multiple devices?
Yes, multiple owners sharing the same account can be logged in on their own individual devices. Please note that only one owner can transact on the account at a time.
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If I own two clubs (i.e. WorldMark and Club Wyndham), will I be able to access both from one app?
The WorldMark owner app will support WorldMark owners. Club Wyndham and Margaritaville Vacation Club owners can use their designated owner app.
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Will the app experience be different than viewing the owner website in a browser on a mobile device?
There are a few features that are included in the initial launch of the app that will only be available via the mobile app, such as “nearby search,” facial recognition login, push notifications, a message center, and a personalized dashboard for your preferences.
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The app requests turning notifications on. Is this necessary?
No, you are not required to turn on notifications for the app to work. However, if you would like to be notified of important information regarding your account, you will need to enable notifications.
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Will I be able to deposit my credits into RCI through the mobile app?
No, you will still need to call into the Vacation Planning Center to deposit credits into RCI, just as you do today.